Dispatch is on the line

Call any hour, or send dispatch a note

The phone and the email inbox are answered 24/7, nights, weekends and holidays included. The office keeps weekday hours, Monday to Friday, 8:00 am to 4:00 pm, closed Saturday and Sunday. Payments are arranged with the office by phone or email.

Albuquerque headquarters

(505) 344-0177

Grease traps, drain and sewer lines, plumbing and 24/7 emergency pumping.

Four Corners, Flora Vista

(505) 334-4018

Septic tank pumping for homes, event venues and commercial offices.

Tell dispatch what you run

A grease trap or interceptor, a slow line, a septic tank, a plumbing job or a bottle of Total C. Leave a number that picks up and dispatch will call you back.

Offices and hours

Albuquerque
502 Carmony Ln. NE
Albuquerque, NM 87107
Flora Vista
280 Rd 3160
Flora Vista, NM 87415
Email
dispatch@awrnm.com answered 24/7
Hours
Phone and email: 24/7
Office: Monday to Friday, 8:00 am to 4:00 pm
Office: Saturday and Sunday, closed

Mid-backup right now? Skip the form and read how an emergency call runs while you dial. Setting up a recurring grease trap schedule is a job for the form above.

The yard on the map

Carmony Ln. NE, Albuquerque

Headquarters, with the office open weekdays 8:00 am to 4:00 pm. Septic calls in the Four Corners go out from the Flora Vista office instead; see the septic pumping page.

What dispatch hears most

Trap intervals, jetting, septic timing and after-hours calls. For anything not covered here, dial (505) 344-0177 or read the hydro-jetting, plumbing and Total C pages.

Most commercial grease traps should be serviced every 1 to 6 months. Where yours lands depends on the size of the kitchen, how much you cook, the type of food and your city's requirements. American Waste Removal sets the schedule with you and keeps you on it.

A grease trap or interceptor holds fats, oils and grease so they do not reach the sewer. It does not remove them. Once it fills, grease passes into the line, drains back up and the odor starts, so routine pumping is what keeps it working.

Hydro-jetting sends water at up to 4,000 PSI through the pipe to clear grease, food waste, scale, sludge and debris. It does not just open a path through a blockage, it cleans the inside of the pipe, which is why it helps drains that keep coming back.

Every 2 to 3 years for most tanks, depending on usage and tank size. In the Four Corners area, call the Flora Vista office at (505) 334-4018.

Yes. The phone and email are answered 24/7, including nights, weekends and holidays. The Albuquerque office is open Monday to Friday, 8:00 am to 4:00 pm.

New Mexico, Southern Colorado, Eastern Arizona and West Texas, from the Albuquerque headquarters on Carmony Ln. NE and the Flora Vista office in the Four Corners.